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Privacy Policy

Get My Rides - Privacy Policy

Effective Date: 01.10.2025 At Get My Rides LTD (“Get My Rides,” “we,” “us,” “our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Get My Rides platform (the “Platform”).

We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

1. Data We Collect

When you use the Platform, we may collect the following types of data:

  • Personal Identification Information: Name, email address, phone number, and payment details (processed securely via third-party providers).
  • Booking Information: Pick-up and drop-off details, rental preferences, dates, and vehicle type.
  • Usage Data: IP address, browser type, device information, and interactions with our Platform.
  • Location Data: Approximate location to improve search results (only if you allow this via your browser/device settings).

2. How We Use Your Data

We use your personal data to:

  • Process and confirm your bookings.
  • Share necessary booking details with the chosen Service Provider.
  • Communicate with you about bookings, support requests, promotions, and updates.
  • Improve our services and optimize the Platform’s performance.
  • Ensure security, prevent fraud, and comply with legal obligations.

3. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual Necessity - to fulfill your booking request and provide our services.
  • Consent - for marketing communications or optional features.
  • Legitimate Interest - to improve services, ensure security, and prevent fraud.
  • Legal Obligation - where required by law or regulation.

4. Sharing Your Data

We only share your personal data with trusted third parties where necessary:

  • Service Providers (car rental companies) - to fulfill your booking.
  • Payment Processors - to handle secure payments.
  • IT and Hosting Providers - to operate the Platform securely.
  • Authorities - if required by law, regulation, or legal proceedings.
  • We do not sell your personal data.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above:

  • Booking records - retained for legal, financial, and tax compliance.
  • Marketing consent - until you withdraw consent.
  • Usage data - retained for a limited period for security and analytics, then anonymized.
  • Once data is no longer needed, it will be securely deleted or anonymized.

6. Cookies

The Platform uses cookies and similar technologies to enhance your experience. Cookies may be used for:

  • Site functionality (remembering preferences and login).
  • Analytics (understanding how the Platform is used).
  • Marketing (delivering relevant promotions).
  • You can manage or disable cookies through your browser settings.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access - request a copy of your personal data.
  • Right to Rectification - correct inaccurate or incomplete data.
  • Right to Erasure - request deletion of your personal data.
  • Right to Restrict Processing - request limitations on how your data is processed.
  • Right to Data Portability - request transfer of your data to another provider.
  • Right to Object - object to processing, including for marketing purposes.

To exercise your rights, contact us at support@getmyrides.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and secure servers. However, no online service is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards (such as EU Standard Contractual Clauses) are in place to protect your data.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the Effective Date shown at the top. If changes are significant, we will notify you by email or through the Platform.

11. Contact Information

If you have any questions, requests, or concerns about your personal data, please contact us at: support@getmyrides.com

Get My Rides LTD, Azur Deluxe, St. Constantin I Elena, 9006, Varna, Bulgaria